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Shipping

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based or dimensional weight based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Business hours are Monday to Friday, 7:00AM to 4:00PM PST, excluding holidays. Orders are shipped via UPS or USPS and all items will be packaged according to UPS/USPS standards for safe delivery. Shipping charges are based on the weight of your order and are calculated during the checkout process. You will not be charged until you view and approve the calculated shipping charges. 
 
Orders received by 10:00 AM Pacific Time can be shipped Next day or 2nd day or 3 Day Select if we are able to confirm your payment method and shipping costs, and if the item is in stock. 
 
We reserve the right to update any quoted shipping price if the rate is either lower or higher for Next Day, 2nd Day and International orders.

Toboggans and some litter and rescue wheel orders must be shipped via the most cost effective motor freight carrier available for your area.  In these cases you will be notified of the cost of freight prior to shipment.